I see small pits and lines in my granite, does that mean its not finished?
Fear not! Granite is naturally porous and will exhibit small lines, imperfections and textures. Whether polished, honed, or leathered, these imperfections are a part of the beauty that granite beholds.
Why does my natural stone top show water marks?
Due to the porosity of the stone, natural stone can show water marks even when polished and sealed. These marks typically dry quickly.
* If you have spilled something other than water, clean up quickly so as not to let any stains set. We do offer cleaners, but even some stains may not be able to clean out completely, as it will depend on the type of stain and how long it has been set.
How often should I reseal my natural stone countertops?
Depending on how much use your countertops get, it is suggested to reseal your tops every 5- 10 years.
* See our cleaning and maintenance PDF or the cleaner and protectant page under products.
Whats the difference between engineered Quartz and natural stone?
Although the color and design will be an immediate giveaway, you will be pleasantly surprised by the extreme low maintenance of engineered Quartz, due it's durability and stain resistance.
What are the standard thicknesses of granite and quartz tops?
The standards are 3cm (1-1/8") and 2cm (3/4"), though porcelain tops offer further sizing.
Do you have full slabs for viewing at your shop?
Although we have a pretty large remnant yard, we do not have many full slabs for viewing. Depending on your material selection, we will suggest you to visit our suppliers full slab warehouses in the Portland/Tualatin area.
Can I send in my own dimensioned drawings to get a quote started?
Yes! Unless if you or your contractor are confident in fabricating your tops based off of your drawings, our templater will always take final measurements before we start cutting. Any changes from the last drawings will be added or subtracted to/from your final deposit.
Do I need to put down a deposit?
Yes! A 50% deposit is due for all countertop orders, while all tile orders are to be paid in full.
Do you install tile?
We entrust a handful of local tile installers for our clients needs.